Bill and Account Collectors
O*NET 43-3011.00 · SOC 43-3011
Bill and Account Collector is a risky career choice. Median pay is $47k a year with -10.4% projected growth through 2035 (declining) and about 11,200 openings a year. AI exposure: High.
Bureau of Labor Statistics projections 2025–2035 · Data updated 2026-07-27
What You'd Actually Do
- →Contact customers by phone to collect overdue payments.
- →Negotiate payment plans with customers who have outstanding balances.
- →Record payment arrangements and account updates in the system.
- →Send written notices to customers with delinquent accounts.
- →Locate customers using credit bureau data and skip tracing.
Education & How to Get In
Bill and Account Collector roles typically require a high school diploma or equivalent, with most training happening on the job. This makes it one of the more accessible career paths — you can often start working while earning certifications or completing short-term training programs.
Get Started Learning
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Work Environment
Structured — offices, data centers, or remote
Independent — focused deep work with periodic team check-ins
A Day in the Life
While every role varies by employer and specialization, a typical day as a Bill and Account Collector involves a mix of core responsibilities:
Personality Fit (RIASEC)
Who Thrives as Bill and Account Collector?
Based on the interests and work style this role actually demands, these personality types tend to fit it best. Salary and growth tell you if a career is worth entering — personality fit tells you whether you'll still want it in five years.
Not sure which you are? Take the 7-minute quiz →
See Open Bill and Account Collector Roles
Browse live openings to get a feel for requirements and pay in your area.
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Job Outlook
Employment of Bill and Account Collectors is projected to decline 10.4% from 2025 to 2035, declining for all occupations.
Will AI Replace This Job?
- ·62% routine cognitive tasks — high automation target
- ·32% social/interpersonal tasks — hard for AI to replace
- ·Industry sector with high AI adoption trajectory
- ·Declining employment suggests structural disruption
Scored from the mix of routine, creative, physical and social tasks the role involves, adjusted for sector and projected growth. An estimate, not a forecast.
Common Questions
How much does a Bill and Account Collector make?
The median Bill and Account Collector earns $47k a year, according to the Bureau of Labor Statistics' May 2025 wage data. Half earn more than that and half earn less, and pay varies considerably by state, industry and experience.
Will AI replace Bill and Account Collector jobs?
Our model puts Bill and Account Collector at 82 out of 100 for automation exposure, which is high disruption risk. The main drivers: 62% routine cognitive tasks — high automation target; 32% social/interpersonal tasks — hard for AI to replace.
Is Bill and Account Collector a growing field?
Employment is projected to shrink 10.4% between 2025 and 2035, which is declining. That works out to roughly 11,200 openings a year, counting both new positions and people leaving the occupation.
What degree do you need to be a Bill and Account Collector?
Most Bill and Account Collector roles need a high school diploma or equivalent, with training happening on the job. A degree is not the usual route in.
How long does it take to become a Bill and Account Collector?
Typically under a year, usually a high school diploma plus short training. O*NET classes this role as Job Zone 2 of 5, which describes how much preparation people in it usually have.
Is a Bill and Account Collector career right for you?
Your personality, values, and strengths matter as much as the job market. Take the quiz to see your personalized Future-Fit Score for this career and hundreds more.
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