Concierges
O*NET 39-6012.00 · SOC 39-6012
Concierge is a solid career choice. Median pay is $39k a year with +2.6% projected growth through 2035 (slower than average) and about 6,900 openings a year. AI exposure: Moderate.
Bureau of Labor Statistics projections 2025–2035 · Data updated 2026-07-27
What You'd Actually Do
- →Make restaurant, tour, and entertainment reservations for guests.
- →Provide guests with local attraction and dining recommendations.
- →Arrange transportation such as taxis or car rentals for guests.
- →Respond to guest questions about hotel services and policies.
- →Coordinate special requests like flowers or event tickets.
Education & How to Get In
Concierge roles typically require a high school diploma or equivalent, with most training happening on the job. This makes it one of the more accessible career paths, you can often start working while earning certifications or completing short-term training programs.
Get Started Learning
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Work Environment
People-facing, clinics, schools, or client sites
Collaborative, frequent interaction with teams, clients, or patients
A Day in the Life
While every role varies by employer and specialization, a typical day as a Concierge involves a mix of core responsibilities:
Personality Fit (RIASEC)
Who Thrives as Concierge?
Based on the interests and work style this role actually demands, these personality types tend to fit it best. Salary and growth tell you if a career is worth entering; personality fit tells you whether you'll still want it in five years.
Not sure which you are? Take the 7-minute quiz →
See Open Concierge Roles
Browse live openings to get a feel for requirements and pay in your area.
Similar Careers
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Job Outlook
Employment of Concierges is projected to grow 2.6% from 2025 to 2035, slower than average for all occupations.
Will AI Replace This Job?
- ·45% social/interpersonal tasks, hard for AI to replace
- ·Industry sector with low automation exposure
Scored from the mix of routine, creative, physical and social tasks the role involves, adjusted for sector and projected growth. An estimate, not a forecast.
Common Questions
How much does a Concierge make?
The median Concierge earns $39k a year, according to the Bureau of Labor Statistics' May 2025 wage data. Half earn more than that and half earn less, and pay varies considerably by state, industry and experience.
Will AI replace Concierge jobs?
Our model puts Concierge at 31 out of 100 for automation exposure, which is moderate, likely AI-complementary. The main drivers: 45% social/interpersonal tasks, hard for AI to replace; industry sector with low automation exposure.
Is Concierge a growing field?
Employment is projected to grow 2.6% between 2025 and 2035, which is slower than average. That works out to roughly 6,900 openings a year, counting both new positions and people leaving the occupation.
What degree do you need to be a Concierge?
Most Concierge roles need a high school diploma or equivalent, with training happening on the job. A degree is not the usual route in.
How long does it take to become a Concierge?
Typically under a year, usually a high school diploma plus short training. O*NET classes this role as Job Zone 2 of 5, which describes how much preparation people in it usually have.
Is a Concierge career right for you?
Your personality, values, and strengths matter as much as the job market. Take the quiz to see your personalized Future-Fit Score for this career and hundreds more.
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