Claims Adjusters, Examiners, and Investigators
O*NET 13-1031.00 · SOC 13-1031
Claims Adjuster is a risky career choice. Median pay is $78k a year with -5.5% projected growth through 2035 (declining) and about 20,900 openings a year. AI exposure: Elevated.
Bureau of Labor Statistics projections 2025–2035 · Data updated 2026-07-27
What You'd Actually Do
- →Review insurance claims to determine coverage and liability.
- →Interview claimants and witnesses to gather accident details.
- →Inspect damaged property to assess repair or replacement costs.
- →Negotiate settlements with claimants or their attorneys.
- →Write detailed reports documenting claim findings and decisions.
Education & How to Get In
A bachelor's degree is the standard entry point for Claims Adjuster roles. Related majors and internship experience during college significantly improve your chances. Many employers also value relevant certifications or project portfolios alongside the degree.
Get Started Learning
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Work Environment
Structured, offices, data centers, or remote
Independent, focused deep work with periodic team check-ins
A Day in the Life
While every role varies by employer and specialization, a typical day as a Claims Adjuster involves a mix of core responsibilities:
Personality Fit (RIASEC)
Who Thrives as Claims Adjuster?
Based on the interests and work style this role actually demands, these personality types tend to fit it best. Salary and growth tell you if a career is worth entering; personality fit tells you whether you'll still want it in five years.
Not sure which you are? Take the 7-minute quiz →
See Open Claims Adjuster Roles
Browse live openings to get a feel for requirements and pay in your area.
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Job Outlook
Employment of Claims Adjusters, Examiners, and Investigators is projected to decline 5.5% from 2025 to 2035, declining for all occupations.
Will AI Replace This Job?
- ·51% routine cognitive tasks, high automation target
- ·32% social/interpersonal tasks, hard for AI to replace
- ·Declining employment suggests structural disruption
Scored from the mix of routine, creative, physical and social tasks the role involves, adjusted for sector and projected growth. An estimate, not a forecast.
Common Questions
How much does a Claims Adjuster make?
The median Claims Adjuster earns $78k a year, according to the Bureau of Labor Statistics' May 2025 wage data. Half earn more than that and half earn less, and pay varies considerably by state, industry and experience.
Will AI replace Claims Adjuster jobs?
Our model puts Claims Adjuster at 59 out of 100 for automation exposure, which is elevated disruption risk. The main drivers: 51% routine cognitive tasks, high automation target; 32% social/interpersonal tasks, hard for AI to replace.
Is Claims Adjuster a growing field?
Employment is projected to shrink 5.5% between 2025 and 2035, which is declining. That works out to roughly 20,900 openings a year, counting both new positions and people leaving the occupation.
What degree do you need to be a Claims Adjuster?
A bachelor's degree is the standard entry point for Claims Adjuster roles, and relevant internships matter as much as the subject.
How long does it take to become a Claims Adjuster?
Typically about four years, typically a bachelor's degree. O*NET classes this role as Job Zone 4 of 5, which describes how much preparation people in it usually have.
Is a Claims Adjuster career right for you?
Your personality, values, and strengths matter as much as the job market. Take the quiz to see your personalized Future-Fit Score for this career and hundreds more.
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